MetroShoe Warehouse is a lifestyle specialty retailer of shoes, apparel and accessories founded on a simple idea: offer each customer the best possible service, quality, value and selection. Our teams are comprised of talented people who work hard to meet the needs of our customers. When you join a MetroShoe Warehouse team, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers.
PURPOSE OF THE
Manager reports to the General Manager and is responsible for assisting with the day to day operations, asset protection and human resource functions of a retail store.
Managers will be involved in implementing strategies to improve customer service, drive store sales and increase profitability.
MetroShoe Warehouse provides comprehensive retail management training and development.
SCOPE OF THE
Motivated and energetic individual who is highly organized and detail-oriented to assist in the operations of a retail store. The ideal candidate is motivated, enjoys working one-on-one with customers and employees, and thrives in a commissioned sales environment. Project a professional company image for store guests and team leading.
RESPONSIBILITIES OF THE SALES
Manage and motivate a team to increase moral, sales and ensure efficiency
Train store staff by reviewing orientation to products and sales training materials
Deliver weekly training sessions
Review staff job results and learning needs with retail store manager
Implement new product training
Promote sales by demonstrating merchandise and products to customers
Identify and investigate customer complaints and service suggestions
Maintain a safe and clear store environment
Maintain inventory by checking merchandise to determine inventory levels
Maintain quality service by establishing and enforcing organizational standards
Maintain professional and technical knowledge by attending educational workshops and review professional publications
Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
Tour the sales floor regularly, talk to colleagues and customers, and identify or resolve urgent issues
Help customers by providing information, answering questions, obtaining merchandise requested, and completing payment transactions.
COMPENSATION OF SALES MANAGER
Employee Discount on Products Sold in Store up to 40% off
QUALIFICATIONS OF THE
Must be 18 of age or older
Ability to communicate clearly and professionally with customers and coworkers
Proficient in Microsoft Office & Microsoft Excel
High level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast paced environment
General knowledge of apparel & footwear products, styles and brands
Excellent leadership qualities, training and team building skills
Ability to work a flexible work schedule based on department and store needs, including nights, weekends, and holidays.
Ability to communicate with customers
Ability to provide quality customer service
Ability to analyze and apply sales matrix
Strong computer proficiency and comfortable learning new computer applications
Lift and carry 25 lbs., hand/fold merchandise, climbing, reaching and pushing/pulling
High level of ownership, accountability and initiative
High School Diploma or equivalent (required)
1-3 years retail experience (preferred)
2-4 years retail management or management experience (required)
Since 1997, MetroShoe Warehouse or as in previous years known as Westies Shoes …… ) has offered a wide variety of quality shoes, apparel and accessories for men, women and children. Were proud to be known as one of the largest locally owned retailers in Oklahoma and strive to offer the most quality customer service to anyone who walks through our doors.
We are an equal opportunity employer committed to providing a diverse environment.The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Job is contingent upon drug test approval. MetroShoe Warehouse prides itself on personal growth and development of employees through advancement opportunities.
Resumes may be sent to [Apply online]
Apply online at: http://www.metroshoewarehouse.com/employment/
Or in person at one of the following locations:
University Town Center
2308 24th Avenue
Norman, OK 73069