iQor is a global provider of business process outsourcing and product support services with 40,000 employees in 18 countries. We partner with many of the worlds best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles.
As we expand, so does our need for exceptionally talented personnel.
Conducts component level diagnostics and repair of all workable product. Tests complete functionality of device after repair has been performed and verifies all information on work traveler matches that of device repaired. Stages unit in appropriate burn-in area dependent on process requirements.
Essential Duties & Responsibilities
Receives specific work instruction from the repair/prescreen team leads. Operates with some latitude for un-reviewed actions or decisions, using education and experience as guides.
Conducts component level diagnostics to isolate failing circuit.
Conducts component level repair and cleaning of circuit repaired.
States repaired devices in appropriate burn-in and post burn-in areas.
Performs general cleaning of work area to ensure safety and discards all scrap material.
Performs other related duties as assigned.
Education & Experience Requirements
Associates of Science Degree in electronics or equivalent work experience.
Knowledge of electronics theory and equipment used in the repair of electronic components.
Knowledge of circuit board soldering and repair techniques.
Knowledge of process flows to include flow charts and written processes.
Successful applicants will have to fulfill all prerequisites for contracts.
This position requires U.S. work eligibility. iQor is an equal opportunity employer.